The Croft Surgery

Kirkbride, Carlisle, Cumbria CA7 5JH

Autumn Newsletter

Here is our Autumn newsletter with information about surgery closures, Christmas Bank Holiday opening, the introduction of a new SMS messaging service, purchases from out patient fund, details about seasonal ‘flu clinics, welcoming student doctors in the practice and using Patient Access to manage your bookings and medication orders.

Autumn Newsletter 2017

Practice Statement – Named GP for all Patients

All patients at our practice have a named GP to oversee their care. You may already have been told who your named GP is at some point during the last 12 months.  For those of you who have not yet been told, our aim is to let you know at the next contact made with the practice. If your named GP leaves the practice we will inform you of his or her replacement.

What does this mean for you? You are unlikely to see any notable change in the way care is delivered to you by our practice, just a formalisation of our current process.

The responsibilities of your named GP will be to:

  • Take the lead responsibility for ensuring that all appropriate services required by you from the GP practice are provided.
  • Where required, use their professional judgement, to work with relevant health and social care professionals to deliver a care package that meets your needs.
  • Ensure your physical and psychological needs are recognised and responded to by the relevant clinicians in the practice
  • Ensure you have access to a health check if requested.

You must continue to book appointments with the practice in the same way. You do not necessarily have to book your appointment with your named GP; you can see any GP of your choice.

Please note that despite our GPs working with other health and social care professionals to deliver your care needs, they do not take on the responsibility for the care others deliver to you. If you have concerns about any care provided by a health and social care professional outside of the practice, this should be raised directly with them, or their organisation.

These responsibilities will be carried out within the opening hours of the surgery and do not change the way you or other patients currently access care outside of these hours.

‘Flu vaccination Clinics 2017

This years as usual, we will be running three clinics for flu vaccinations. These will be at

Kirkbride, Village Hall –  Saturday 30th September 8.30am to 11.30am

Port Carlisle, The Bowling Clubhouse –  Tuesday 10th October 10.30am to 1.30pm

Kirkbampton Village Hall – Wednesday 11th October 9.00am to 12.00 (noon)

You are eligible to receive a free flu jab if you:

  • are 65 years of age or over
  • are pregnant
  • have certain medical conditions
  • are living in a long-stay residential care home or other long-stay care facility
  • receive a carer’s allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill.
  • Please check here to see if you are eligible.

Meningitis ACW&Y Vaccinations for “freshers” and school leavers

We have written to our patients who are this year’s school leavers about this important vaccination. If you have had a letter and not already come in and had the vaccine, please contact us to make an appointment with one of the practice nurses. This is also a good opportunity to catch up with MMR vaccinations if you have not had all of these.

Other patients under 25 who have not already had this vaccination may also be eligible; please telephone us to make an appointment.

Learn more here.


Between 4th September and 13th October 2017 we will have some final year medical students working alongside the Doctors and Nurses. You will however have the chance to decline their presence at your consultation if you wish, but we hope that you will welcome them in their training here at The Croft Surgery. A third year student will also be working with Dr Smith.


Changes to Surgeries in September 2017

Due to unforeseen circumstances, during week commencing 4th September 2017 and week commencing 11th September, we will only have two doctors covering our surgeries.

We apologise for any inconvenience this will cause and would appreciate it if you could avoid booking routine appointments during those weeks.