Physiotherapy Services

Our patients are able to use a self-referral process for accessing physiotherapy. This is particularly suitable for people with relatively simple conditions such as joint pain, strains or other injuries. If you have more complex needs – for example, you have movement problems caused by a stroke or multiple sclerosis (MS) – you may still need a referral from a doctor.

Not sure if physiotherapy is right for you?

Physiotherapy can be particularly beneficial if you are suffering from back pain, neck pain, injuries such as strains or sprains, or if you are experiencing joint and/or muscular pain. Physiotherapists can also treat men and women suffering from incontinence.

Unfortunately, you are unable to self-refer to this service if:

• You want to see a physiotherapist about a neurological or breathing problem. You will need to seek a referral via your GP.

• You need a home visit.

• You want physiotherapy following a recent operation; for this you will need to be referred by your surgeon.

If you are under 16 years of age you will need a guardian to accompany you to your initial assessment.

Pain Relief?

Over the counter painkillers can be helpful. A pharmacist will be able to advise you on the appropriate tablets. If your symptoms worsen you may wish to see your GP.

If you have an old injury, you may find that placing a hot water bottle wrapped in a towel on the affected area for 10 minutes reduces pain, while for a new injury you can use a pack of frozen peas wrapped in a damp towel for 10 minutes. Please be aware that hot and cold can burn and that you need to check every 5 minutes to make sure that your skin does not become very red or blotchy. If this happens, stop.

What can I do for myself in the meantime?

It has been shown that resting for more than a day or so does not help and may actually prolong pain and disability.

You may need to alter your activities initially, but the sooner you can get back to normal activity the sooner you will feel better.

Getting stiff joints and muscles working can be painful, but this is a normal response and not a sign of damage.

Feeling a bit sore initially is also normal and often a good sign that you are making progress.

Changing your position or activity frequently through the day will help to prevent and reduce stiffness.

Try to build up your general activity gradually.

***If you are experiencing or develop the  symptoms described in the boxes below it is advised you seek emergency medical advice through your GP practice, NHS 111 or the A and E department***

How do I self refer?

Call into the surgery where a self-referral form with all your patient information on can be printed off for you to complete. Alternatively print off a copy the form below and follow the directions on it to submit it to the physiotherapy service.

Urgent Surgery

from the doctors:   Please use appointments responsibly.

If the on-call GP deems your concern to be non-urgent, he/she may ask you to book a non-urgent appointment at a later date.

The urgent clinic is for problems which need to be addressed within the next 24 hours.

SMS messaging

We operate a text reminder service.

To receive reminders about appointments and health checks, please provide details of your mobile telephone number.

We are increasingly using the text services to contact patients with reminders about reviews and to convey messages from doctors.

If you wish to OPT OUT from this service, please speak to one of our receptionists.

Deliveries

   Please note the change of prescription delivery days.

Ray is now doing these on Wednesdays NOT Thursdays.

Please order your medication for delivery in good time allowing at least 48 working hours (order by the previous Friday)