Extended Access Service

Evening and weekend GP and nurse appointments are now available to our patients – these are provided by Castlegate & Derwent Surgery, Maryport Health Services and CHoC.

What is the Extended Access Service?

The Extended Access Service provides evening and weekend pre-bookable routine appointments with GPs, Nurses and Pharmacists. The service is available in North Cumbria, which makes it easier for you to get a routine appointment at a time that suits you. The NHS 111 and the CHoC Out of Hours service is still available for unplanned primary health care needs.

When are these appointments available?

Appointments are available from 6.30pm to 8pm on weekday evenings; 1.30pm to 6.30pm on Saturday and 8.30am to 1.30pm on Sunday.

Who can access these appointments?

All patients registered with the Croft Surgery can book into these appointments.

Temporary residents can also access the service providing they are registered as a temporary resident with the practice.

What can I be seen for?

An ‘extended access’ appointment is just like an appointment at your own GP practice; they are for routine primary care health needs.

Will I see my own GP and/or nurse?

You will be seen by experienced GPs, Nurses and Pharmacists but you may not be seen by your own GP or Practice Nurse. If you would prefer to see your usual GP or Practice Nurse, please book an appointment directly with them during normal practice hours.

Will the clinician I see have access to my medical records during my appointment?

Yes. This ensures that your patient record is updated by the clinician you see and the information is available to the practice.

How do I book an Extended Access appointment?

You can request a weekday or weekend appointment via our receptionists. If urgent care is required outside your GP’s usual opening hours, please call 111. If your need is life threatening, please call 999 or go immediately to the nearest A&E Department.

How do I cancel an appointment?

To cancel your appointment you should phone us during  normal opening hours. To cancel a weekend appointment outside normal surgery hours call CHoC on 03000 247 247.

Where do I go for my appointment?

Weekday evening appointments will be available at either: Castlegate & Derwent Surgery, Isel Road, Cockermouth or Maryport Health Services, Ewanrigg Road, Maryport. Weekend / Bank Holiday appointments are provided by CHoC (Cumbria Health on Call) at the CHoC Centre, Wigton Hospital.