Online Consultations

If you need to seek advice about a non-emergency medical problem, you can now use our Online Consultation process.

Click on the online consult page to find advice about your condition and to send further information to your doctor about your symptoms.

The doctor can then triage this information and contact you to give you advice or arrange a suitable consultation or investigations.

This system links the information you provide directly to your medical records.

This is an efficient and secure way of contacting your doctor without the need for a telephone call or pre-booking a consultation slot. It ensures that you get the advice you need at the right time.   

•The GP will aim to respond to your query within 2 working days.

•You must be over 16 to use this service, although you may use this service to contact the practice about a person you care for who is under 16.

•You must be registered as a patient with The Croft Surgery.

•You must be currently living in the UK.

Emergency and urgent contact numbers

•Call 999 for emergency medical advice

•Call 111 for urgent medical advice