Prescriptions – important information for patients ordering medication regularly.

We are issuing more prescription items than ever before, to more patients than ever before – over nearly 700 items on some days.

In addition to this, many medication items are taking longer to reach us from our suppliers, we have less daily deliveries – and we do not have any extra storage space or room for additional dispensing staff.

Issuing and dispensing medications is a job that needs to be done carefully and should never be rushed.

Please help us by –

~ ordering in good time – allowing at least three working days – please do not ask us to rush items through

~ we would be grateful if patients would try and order all the items they need together rather than split their orders over several days

~check all your items carefully before leaving the surgery as it is easier to rectify queries while you are here.

~if someone else is collecting your order please be sure that they know what they are collecting.

Thank you for all your patience.